Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you:

• Request a free water test or consultation
• Purchase a water treatment system or service
• Fill out a contact or quote form on our website
• Call or email us directly
• Subscribe to our communications

This information may include your name, email address, phone number, home address, and details about your water quality issues. We also automatically collect basic technical information such as your IP address, browser type, and pages visited when you use our website.

2. How We Use Your Information

We use the information we collect to:

• Schedule and perform water tests and installations at your home
• Process purchases and send order confirmations
• Respond to your questions and provide customer support
• Send service reminders, maintenance notifications, and updates
• Improve our website and services
• Comply with legal obligations

We do not sell your personal information to third parties.

3. Information Sharing

We may share your information with trusted service providers who assist us in operating our website and conducting our business (such as payment processors or scheduling software), subject to confidentiality agreements. We may also disclose your information if required by law, to protect our rights, or in connection with a business transfer. We never sell your personal data to marketing companies or data brokers.

4. Cookies and Tracking

Our website uses cookies and similar technologies to improve your browsing experience, analyze site traffic, and understand where visitors come from. You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality. We use Google Analytics to understand website usage patterns — this data is aggregated and does not identify you personally.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. Our website uses SSL/TLS encryption. However, no method of internet transmission is 100% secure. We encourage you to use strong passwords and to notify us immediately if you suspect unauthorized access to your information.

6. Your Rights (CCPA)

Under the California Consumer Privacy Act (CCPA) and other applicable laws, you have the right to:

• Know what personal information we collect and how it is used
• Request deletion of your personal information
• Opt out of the sale of your personal information (we do not sell it)
• Receive equal service regardless of exercising these rights

7. Contact Us

For privacy questions, to exercise your rights, or to request deletion of your data, please contact us: